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AFOES CONSULTANTS
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Buisness Process Management System Consultancy |
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The
Business Process Management System (BPMS) is intended to review the business
processes in light of the following changes in the organization: The
processes once implemented when the organization was small might have become
unsuitable to meet the changing needs of the customer. The scaling
up that has happened in the organization due to its growth might have made
the old processes un-suitable to meet the speed and accuracy needs of the
internal and external customers. The speed
of response required has changed phenomenally due the Globalisations
scenario. The TAT (Turn Around Time) often decides the competitiveness of the
business. The
application of IT opportunities might not have been fully exploited. The cost of
operation needs a review in light of the increasing cost and erosion of
profits since the customer decides the price these days. The
Business Process Re-engineering opportunities might not have been exploited
fully with the result; there might be too many non-value added activities
(NVA’s as it is called in TQM), which also consumes resources and not adding
value to the organization. In essence,
BPMS gives the organization an opportunity to review its business processes
and improve in terms of reduced TAT and or improve resource productivity. Although
ISO 9000 might have standardized many processes, it might not have covered
all the business processes, particularly the support functions processes.
BPMS will put all support processes and their interfaces under microscope and
validate after improvements. |
“The
speed of response required has changed phenomenally due the Globalisations
scenario. The TAT (Turn Around Time) often decides the competitiveness of the
business. “ “BPMS
is a prelude to six sigma initiative which clarifies the current processes
and the |
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